ONLINE COMMUNICATION SKILLS TRAINING BLOG
Blog for Dan O'Connor by Jean M. Schmith
"Dictionary.com names 'complicit' word of the year."
Yes, complicit becomes an important word when discussi...
Offensive phrases distract from and can kill the message
In this video about offensive phrases (danger phrases), Dan lists several words we may be us...
Body-shaming is NEVER appropriate and NEVER constructive
QUICK! READ THIS BEFORE YOUR THANKSGIVING MEAL TODAY!!
Following are excerpts from an arti...
A Blog by Jean Schmith
The 5 Most Difficult Words to say are:
Otorhinolaryngologist, Ophthalmologist, Epididymectomy,Worcestershire, Sorry
OK, we c...
Whataboutism--I just learned the word and want to sound the alarm--
Most people in the United States, and around the world for that matter, are watch...
Social Styles--They will reveal the personality type
Professional communication training online with communication coach Dan O'Connor
You can tell t...
A blog by Jean M. Schmith
Dead Cat Strategy--Communication skills misused!
What is this effective communication strategy that is used to misdirect? ...
A blog by Jean M. Schmith
Ditch these lazy words that are simply a turn-off to any listener.
(You'll be glad you did.)
In his professional communic...
Do you know how to style-step--i.e. speak the language of different personality types? | Professional communication training online
What is the benef...
Phone Scripts?--HEY, I DON'T WANT TO SOUND SCRIPTED!! COMMUNICATION SKILLS TIPS FOR THE TELEPHONE CUSTOMER SERVICE PROFESSIONAL
No, you don't wa...
A Primer on Verbal Tactics, Visual Tactics (including Body Language) that can make you a more effective communicator
Verbal Tactics, Visual Tactic...
A blog by Jean M. Schmith
Darkness seems to be all around us and the answer of many people seems to be--MORE DARKNESS
In this inspirational commun...
Learning lessons, not teaching them, is our job. This is communication skills coach Dan O'Connor's "principle of the week."
Wow. Maybe you want to...
Let me give an example--a quick one--a danger phrase that blocks communication, that communication skills coach Dan O'Connor will be discussing in ...
How to stop passive-aggressive picking and shut down the people who use it--professional communication training online
Passive-aggressive picking can...
