ONLINE COMMUNICATION SKILLS TRAINING BLOG 

In this video, communication coach Dan O'Connor gives you three magic navigational phrases that will immediately boost your  communication skills conf...

Blog by Jean M. Schmith

An analysis of backstabbing aka gossip--the who and the why based on the professional communication training of communication...

In this free online effective professional communication skills training course video, Dan concentrates on Body Language Secrets, Dealing with Difficu...

A blog by Jean M. Schmith

All my co-workers are narcissists, and I'm going to out them!

Last week Dan received a message from an online subscriber, ...

This is today's communication skills training lesson from Buddy the Dog:

OK, so you have someone at work that is driving you crazy. They always do th...

A blog by Jean M. Schmith

"It's the truth" coupled with "I don't care"--

Two of the greatest sniper danger phrases of all time--

Generally when Dan...

A blog by Jean M. Schmith

Most people have felt the sting of betrayal

Betrayal comes in many forms--a spouse that cheats--a friend that gossips mali...

I received this question asking about gender neutral terms for sir or ma'am in English via the "Ask Dan" section of the website and I know it's diffic...

Wondering how to give the perfect gift? It can be very simple. This holiday season, remember, a gift says two things to the recipient (especially if t...

Gratitude--the rewards of giving rather than receiving

Would you like a tip for a peaceful holiday season?  Express gratitude abundantly, at every tu...

Blog by Jean M. Schmith for Dan O'Connor

Winning the argument: You want to be heard?  First you have to listen.

Every effective communication skills...

Blog for Dan O'Connor by Jean M. Schmith

"Dictionary.com names 'complicit' word of the year."

Yes, complicit becomes an important word when discussi...

Offensive phrases distract from and can kill the message

In this video about offensive phrases (danger phrases), Dan lists several words we may be us...

Body-shaming is NEVER appropriate and NEVER constructive

QUICK!  READ THIS BEFORE YOUR THANKSGIVING MEAL TODAY!!

Following are excerpts from an arti...

A Blog by Jean Schmith

The 5 Most Difficult Words to say are:

Otorhinolaryngologist, Ophthalmologist, Epididymectomy,Worcestershire, Sorry

OK, we c...